Public sector lagging behind in use of technology and flexible working.

News123As we reported last week, the UK public sector is embracing some interesting new ideas in the way it uses real estate, especially its commitment to get rid of some of it by adopting flexible working and shared space. However, it’s one thing looking to use space in more flexible ways but without the technological infrastructure, it’s hard to see how they will be able to achieve as much as they could. It is in this regard that they are lagging behind their contemporaries in the private sector, according to a new report from O2 and YouGov. While the report, Redefining selling, serving and working, offers up the usual appeals for us all to make more use of the sorts of things O2 wants us to buy, there is plenty of interesting detail to tease out once the pinch of salt has been applied, not least how business practices and the way people use technology vary across sectors.

The headline figure from the report is that by failing to embrace new ways of working, Britain’s organisations across all sectors could be missing out on a saving of 6.6 million hours and £1.6 billion each week. The report argues that the use of technology to create more flexible working practices could be a major driver of organisational savings and increased productivity. Companies ‘challenging the norm’ of the working day by maximising the benefits of technology are enjoying greater business efficiency with devices alone saving businesses 9.4 million hours and £2.2 billion per week.

The study claims that just under half of workers (46 percent) would like to adopt more flexible working practices but are held back because many  employers (52 percent) lack the kind of integrated digital strategy needed to make it work to its potential. The private sector has a clear lead in this regard with 55 percent of commercial managers who responded to the survey saying they had an integrated digital strategy compared to just 42 percent in the public sector. Those in the financial services sector (66 percent) were particularly likely to have an integrated business and digital strategy.

The report claims that key flexible working technology including mobile devices and apps are saving the UK’s largest private sector employers a combined 11.1 million hours and £3.3bn a week but just 3.3 million hours and £869m a week in the public sector, according to a new YouGov survey.

The survey of just over 3,000 people also found that around nine out of ten private sector organisations used laptops for work, with three quarters using smartphones and 26 percent using mobile broadband. Meanwhile in the public sector, eight out of ten organisations use laptops, 58 percent use smartphones and 26 percent mobile broadband, but 47 percent use feature phones for work purposes – a quarter of which are used by senior management.

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